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Business Profile

Moving and Storage Companies

Friendly Movers

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Friendly Movers's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Chris M

      Date: 10/25/2023

      I have been in a business that has required me to move my family most of our lives. We can state without a doubt that this has been the worst moving company that we have ever used. If we could give them a negative rating, we would as it is completely justified. We hired Friendly Movers to move us half-way across the Country, and it was a total disaster. The pack-out took approximately 6 hours longer that estimated, and we had pre-packed most of the house. The movers were horsing around quite a bit and only serious about the job when they were being watched by the foreman. The house that we sole was damaged by the movers and they were damaging the furniture as they were moving it. They would attempt to state that it was already broken. Several things were packed that was segregated and needed to be found. We agreed that we would find it upon delivery. Everything was downloaded and we received a call, they had opened all the boxes without our consent to search. Everything was repacked and not sorted/ grouped together as we originally did, we found out that even my wife and kids underwear drawers were searched. Everything was a mess and mixed together. (i.e. cast iron pans on glass pans, lamp oil leaking on top of high-heel shoe collection, pots on top of antique lamp) They did insist on giving large tips.

      We called to request the delivery of out household items, but it was being "held for ransom." They would not deliver until I agreed to pay a lot more than we agreed to. Turned out to be double the price. They had full inventory sheets, and we even lightened the load. We were forced to agree as the kids needed to start school and I had to start work. We saw the extent of the damages and several items were stolen and A LOT broken. (We had everything unpacked in 2 weeks) Several things that cannot be replaced. We checked everything 3 times before we filed a claim and have NEVER heard anything from them. We only covered the highlights, there's much more than this.

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