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Business Profile

Restaurant Supplies

David's Restaurant Equipment

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Restaurant Supplies.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/02/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    David's business was hired to install a hood for the restaurant on August 29th, 2022, David B***** received two checks in the total of $ 5,200.00 to perform the job. The installation was planned for September 23rd, the contractor did not show up and stopped the communication with the partners at the restaurant. In the month of October, David contact ********** ********** and informed that due to a family emergency was sending someone to else to install the hood, noting this was already a month after the fact/contract. The month of November 13th there was no installation or tentative to correct or resolve the hood installation issue, causing us to delay the opening of the restaurant. David has a contractor named ***** ******, that was paid another $ 950.00 to install the metal wall for the hood, the service was performed, however *** ****** has the parts that can finalize the job of the hood installation and refuses to finish the service due to the instruction of Mr. David dismissal and lack of professionalism and duty of his obligations to customers. He has taken money from our business and is not responding to any request of refund or installation of the hood at this time. I want the refund or the completion of the service, we have lost a lot of money for his lack of respect and lack of decency to his customers, many people complaint and never filled a complaint and he continues to fraud people with this type of behavior. I want the refund of any money paid to him and to ****************.

  • Initial Complaint

    Date:11/13/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired a hood installer on August 29th to install a hood and paid $5200 for a hood and parts. The installation was suppose to take place on September 23rd. The contractor did not show and stopped returning my calls. In October the contactor called and told me he had a family issue and was sending someone to install the hood. Today is November 13th and we can locate the contractor or did he delivered the equipment we purchased from him. We would like our money returned.

David's Restaurant Equipment is NOT a BBB Accredited Business.

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