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Business Profile

TV and Radio Repair

Kensington Television Service Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in TV and Radio Repair.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromArtem B

    Date: 03/30/2023

    1 star
    I had a terrible experience with this business. The man is impudent and unprofessional (by the way he never introduced himself). He does not keep a proper track of orders, he accepts only cash or checks (so that no one can ever ask for their money back). He does not tell the truth, gives fake promises to fix the equipment, terrible at following up, and plays games. All he wants is to get $75.00 from you for evaluating your equipment. Once he realizes that he cannot fix your equipment and get more money from you (and he wants $250.00 - 275.00 for anything), he starts being rude and mean. He will tell you that he does not remember you, that he got too many orders, etc. Beware he does not have a computer and only gives you a small piece of paper that he fills out with his own hand as a proof that he got your equipment, The shop is a mess and so is the owner. He took my equipment and $75.00, kept it for months, did nothing, and after I called him to follow up, started being nasty. He said over the phone that he could not hear me, then that he could not understand me, then that he did not have my electronics, etc. After multiple calls, he finally admitted that he did not get parts (after telling me that they were not the way). He also said that he could not figure out the last two digits of my cell number to call me back although he did call me two weeks after I dropped off my stuff. (He really needs get a computer and maintain a database of customers). He wasted my time, money, and energy. I paid him money and he mistreated me on several occasions. Beware the man is really nasty and does not have any business standards or integrity. I would not trust or recommend this business to anyone.

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