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Business Profile

Auto Services

Nestor Auto Service, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Services.

Complaints

This profile includes complaints for Nestor Auto Service, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Nestor Auto Service, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:11/06/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      RUN AWAY. These guys are scammers and unprofessional. Here is my experience with Nestor. I hit a curb with my car and a friend of mine gave me their number so I can assess the damage. After the assessment, Nestor told me to call my insurance which I did. I first went to see a collision center recommended by my insurance but they told me there is at least 3 weeks period. Nestor told me they could be faster. I was hesitant but finally decided to give it a try. I have to mention that when I was in their car repair shop, there was an inspector from the car inspection office who was investigating a fraud. This should have been a red flag. So the insurance sent me a check and Nestor requested $2000 to get the job started and he told me to zelle him the money. I thought there was no risk since it was a process with the insurance. They never provided me with an estimates. After 4 weeks and multiple calls, I realized I was not going anywhere we them and decided to pick up my car that was only partially fixed. Nestor told me he would contact the insurance to get additional funding, which he never did. So I have to fix the remaining work out of my pocket and it will be more than $1000. They didn't provide any invoice. I have no guarantee my car is safe. I usually don't leave reviews but I want to prevent this con artist to scam other people.

    Nestor Auto Service, LLC is NOT a BBB Accredited Business.

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