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Business Profile

General Merchandise

Peppers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Merchandise.

Complaints

This profile includes complaints for Peppers's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Peppers has 2 locations, listed below.

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    • Peppers

      8211B Cloverleaf Dr Rear Millersville, MD 21108-1524

    • Peppers

      133 Main St Annapolis, MD 21401-2040

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/22/2022

      Type:Delivery Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Acc#XXXXXX on or about 8/22/2022 i placed order for 3items total amount$71.75.as of this date 9/22/22 have not received order. Multiple calls to the company provided no useful information. Promises to get back to me never happens. Total amount of order($71.75) already added to my credit card
      Attempts to track the order has been unsuccessful. Was told by USPS that the label listed on this tracking number did not match the address which I provided. I provided my correct address *** Red arrow ******* **** *** ********* ** XXXXX, tel XXXXXXXXXX
      The company promised to send to me copies of the transaction, however they never sent anything
      John *******

      Business Response

      Date: 11/09/2022

      Consumer Response /* (2000, 16, 2022/11/04) */
      Consumer called, complaint is resolved.

    Peppers is NOT a BBB Accredited Business.

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