Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

New Car Dealers

DARCARS Chrysler Dodge Jeep Ram of New Carrollton

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

Reviews

This profile includes reviews for DARCARS Chrysler Dodge Jeep Ram of New Carrollton's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

DARCARS Chrysler Dodge Jeep Ram of New Carrollton has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromMaria L

      Date: 11/23/2023

      1 star
      The worst experience in the workshop area, they charge you for work not done, the charge from the workshop is rude and disrespectful and the dealer's managers say they can't do anything since they only have the name together but the workshop is separate so if you want to buy there and make a guarantee I recommend you be careful, they like to have free money
    • Review fromDaniel H

      Date: 08/04/2023

      1 star
      waste your time going here to get your car serviced. You will get very poor service and on top of that they will expect a good review. if you have the urge to leave an honest review about such poor service they will be sure to call you NO MATTER THE TIME to call and yell at you.

      i hate to say it but if you call the service department manager spooky court-ney to report something, please please please do not expect her to care. She will speak to you without a care in the world. You being displeased or poorly serviced is not her problem and solely yours to fix lol. i happen to have the nightmare of working with little dan-iel and he speaks with attitude and acts as if he is doing YOU a favor by doing his job of servicing your car. He will not call you to follow up, he will not call you to tell you the car is ready for pickup, he will leave for the day and not close out your paperwork so when you get there no one knows you and if you didnt know any better you may be asked to pay for something that doesnt require payment. I asked another person there to please contact little daniel for clarification before i had to pay to get my car back. They then get clarification that i did not have to pay.

      DONT take your car back assuming they drove it afterwards to test if their repair was a proper fix. the car you sent in for repair was given back you not repaired!!! leaving an honest review to warn others, little Dan-iel calls me while he KNOWS i am at work to yell at me. I stop him to ask did he call me while i was at work to chew me out, and he replied yes cause he wants to know why i left the review scores. I happened to return my car there to be fixed, little daniel tells me to come get my car cause they arent working on it anymore. youd think they would want to best fix the situation for a better review but little Daniel preferred to chew me out.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.