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Business Profile

Pest Control Services

Monocacy Pest Control LLC

Reviews

Customer Review Ratings

5/5 stars

Average of 5 Customer Reviews

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Review Details

  • Review fromBrenda B

    Date: 04/28/2025

    5 stars

    Brenda B

    Date: 04/28/2025

    I contacted Monocacy Pest control to get rid of tiny black ants that tried to take over my bathroom. They were in the insulation in the crawl space under the bathroom and found every way possible to get in. I did my best to get rid of them on the top side, but I knew I needed a professional to rid the pets on the underside. Bud worked with me on my time schedule. He arrived on time and got to work finding the problem area. He treated the areas and treated the outside of the house as well as my bathroom. He guaranteed his work with a 14 day period. I am very pleased with the results. *** was polite, kind and very professional. I would highly recommend Monocacy Pest control to everyone that needs to get rid of any pests.

    Monocacy Pest Control LLC

    Date: 04/29/2025

    Thank you, ******, for your positive review. I do my best to make everyone happy. If the ants were still coming in after the 14 days, I still would've come out and treated again under the warranty.
  • Review fromLee G

    Date: 01/13/2025

    5 stars

    Lee G

    Date: 01/13/2025

    Monocacy Pest Control is Outstanding,
    Monocacy Pest Control provided excellent customer service.
    I called Monocacy Pest Control to request an inspection for a VA refinance. Abby, in the front office, was kind, courteous and professional. Abby is an example of what all businesses should have, a person that is respectful and has the skills to talk to customers with a great attitude and provides customers with the information they are asking for. Abby was confident, very clear and easy to understand. It was a pleasure speaking with her.
    I made my appointment, and they were on time. Glen was very personable and professional. He explained what he was going to do, and he was very thorough. He inspected every room inside and inspected the exterior as well as the additional structures. Glen explained to me what he was looking for. When Glen was finished, he explained what documents I would receive and what I need to send to our lender.
    I received the report the same day. Outstanding.
    Other companies were far less professional and did not provide the information that Monocacy Pest Control did. Some other companies were also out for the money because they charged 5 times more. As far as I am concerned Monocacy Pest Control is a 5-star company and is also Veteran friendly.

    Monocacy Pest Control LLC

    Date: 04/29/2025

    Thank you, ***, for the positive review. My apologies I am responding now, but I couldn't figure out where on my BBB profile where to find all my reviews, LOL. I will let **** and ***** know your review. I take the time to train my team on having the best customer service skills and knowledge.
  • Review fromPamela D

    Date: 10/31/2024

    5 stars

    Pamela D

    Date: 10/31/2024

    We had a yellow jacket probelm-in the dining room! They promptly replied to a voice message and had someone out the next day. Happily recommend them.

    Monocacy Pest Control LLC

    Date: 04/29/2025

    Thank you for the positive review. If there's anything else my company can do, please call us.
  • Review fromMaureen G

    Date: 09/24/2024

    5 stars

    Maureen G

    Date: 09/24/2024

    Have been using them for several years and am very pleased

    Monocacy Pest Control LLC

    Date: 09/25/2024

    Thank you for the positive review. We will continue to do our best. Let us know if you need any additional services.
  • Review fromNicole S

    Date: 09/19/2024

    5 stars

    Nicole S

    Date: 09/19/2024

    Very professional pest control service. They were running late but made sure I was aware

    Monocacy Pest Control LLC

    Date: 09/23/2024

    Hello Nicole,

    Thank you for the positive review. I try to make sure that all my techs do call/text if they're running past the 2 hr. window we put in place. There are times when a job before the next one can run into additional time then calculated for the job.

    If you're in need of us again, please don't hesitate to call us.

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