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Business Profile

Solar Energy Product Services

Neighborhood Sun
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BBB Accredited BusinessA-Rated by BBB

Reviews

Customer Review Ratings

1.75

Average of 12 Customer Reviews

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Review Details

  • Phillip l

    Date: 11/10/2023

    I have a ~4000 sf 1901 Victorian home with many gables that preclude placement of panels on roof. I therefore subscribe to get all my electric needs via a subscription from Neighborhood Sun’s Community Solar arrangement. I have been using their services for over 14 months and have saved over $2,000 so far with no out of pocket cost to me. I pay Potomac Edison /FirstEnergy $6.02 per month for their services and the rest is billed via Neighborhood Sun at a great discount off what Potomac Edison rate. No other fees or charges.

  • Beth H

    Date: 06/11/2023

    We are consistently being charged more on a monthly basis, than our BGE electricity charges. Our bill last month with BGE was $155. Our bill from Neighborhood Sun this month was $220 - 10%, for a total of $198! One month they tried to charge us over $400, and proceeded to set up a payment plan!!! I complained and was told it was our responsibility. Then, a month later, someone else complained and they admitted to a glitch with the reporting from BGE! No consistency. And there doesn’t seem to be anybody there that knows what’s going on. We canceled our contract, but are still on the hook with paying their high charges until the cancellation processes in about 2 months. We’re being ripped off with this and are at their mercy! Stay away!!!

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