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Business Profile

Accountant

Fairway Services - Frick Accountants

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/19/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Met w **** ***** on April 18, 2022 and provided all tax information w the expectation that he would file extension and then complete taxes as promised. Called **** in May and every month through email and phone. **** never returned phone calls, he did send an email in May 2021 indicating extensions were filed and that he would complete our tax returns as soon as he could. We never heard from him again. He refused to return calls or emails. We went to his office today to find nothing had been filed or completed. We are now over 9 months past due w the state of MD and IRS because we thought he was doing the job we paid him to do. Now we are scrambling to find a new CPA to complete our 2021 taxes in 2023. This is not a fair business practice.

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