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Business Profile

Grocery Store

Giant Food # 2305

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Grocery Store.

Complaints

This profile includes complaints for Giant Food # 2305's headquarters and its corporate-owned locations. To view all corporate locations, see

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Giant Food # 2305 has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:10/07/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      It seems that there are more Giant stores of various types and I am left guessing with whom to deal, if any. I noticed that trying to install myself on a Giant mobile app was trying to walk in a field laced with land mimes. The mobile apps, all of them from all the various Giants, are booby trapped to trip up any customer or prospective customer. I would enter my phone number, only to discover that it was a wrong phone number. I was also told that I was using the wrong ID, meaning the wrong email account. The only thing that hasn't registered as wrong is my legal name in *****************, but I'm just bracing for that to ********* all of them: DELETE ANY RECORD OF ANY ACCOUNT THAT EXISTS IN YOUR SYSTEM WITH ANYONE WITH MY NAME COMPLETELY. I want to be able to create a new, fresh account using whatever details that I may have to enter. Unlike land mines that a person has to be blown up to detect them all, deleting every account in my name with all the details should be a good start -- I hope. Once that is done, I am asking the one that controls the stores in **************, ******** to send to me the image of the mobile app symbol. I need that to know which one to choose when I look on ****** Play for the right app. Now after that, send to my email address -- the one that I use in the newly created account -- all the information that I will need to create a new, fresh account as well as any other relevant, important information that I may need once I start using the app. If I must do something special on the Web, I am asking for that information as well because I discovered problems there as well.

    Giant Food # 2305 is NOT a BBB Accredited Business.

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