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Business Profile

Moving Companies

Gateway Moving LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Gateway Moving LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Gateway Moving LLC has 3 locations, listed below.

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    Customer Review Ratings

    3/5 stars

    Average of 4 Customer Reviews

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    Review Details

    • Review fromDenise L

      Date: 12/31/2024

      1 star
      DON'T USE THIS COMPANY!!! Sorry for this late post. I've used this company prior for a small local move and they did a great job! The pictures you see are for my big long distance move out of state. As you can see by my pictures, they threw my items in my storage units! No organization like before and the owner charged me $11,836.00 for this move. The foreman that was directing this crew was also used on my 1st job so I felt really confident that this job would not be any different unfortunately I was mistaken! I gave the forman specific instructions on how I wanted my things separated in the units. This was my first LD move and didn't think I needed to be there at the storage place with them the whole time to watch over them to see how my personal property would be cared for. When I went back to check and see this is how it looked. From items that were placed in front I discovered somethings shattered, damaged, missing even sentimental items from my father who had passed months ago missing and broken. I made sure that items had stickers on them like "heavy, fragile etc. No I have to pay another moving company where I now reside to reorganize EVERYTHING so I can put in a claim since they request to list all damaged, broken or missing items. Estimates I received are anywhere from $1,700- $4,000 depending on how many hours it takes them to do this. PLEASE SPARE YOURSELF THE HEADACHE AND LOSS OF MORE MONEY AND NOT USE GATEWAY MOVING!!!!! I did an edit just now to add pictures of how my propert was stored in units but I don't know how to do this! I've posted pictures for EVERYONE TO SEE ON THUMBTACK!!! That's how I found this company.
      YOU CALL THIS ORGANIZED!!! MY ITEMS ARE THROWN IN HERE!!!!! AND YES, I GAVE THE INSTRUCTIONS ON WERE TO PUT WHAT! EVEN THE MANAGER TOLD THEM AND THE FOREMAN BUT ACTED LIKE HE COULDN'T SPEAK ENGLISH.
    • Review fromAaron S

      Date: 10/12/2024

      5 stars
      I recently had the pleasure of using Gateway Moving for my recent relocation, and I cannot recommend them highly enough! From the start, the experience was exceptional. Ms. Dawn, my customer service representative, was incredibly knowledgeable and attentive. She explained every aspect of the move in, ensuring that I felt comfortable and well-informed throughout the entire process including pricing and possible materials needed that the company offered at an additional price.
      On moving day, the team arrived promptly and was ready to work. I was particularly impressed with the professionalism and skill of the movers: Calvin, Mario, and Randall. They handled my furniture with the utmost care, demonstrating great expertise, especially with my more fragile pieces. It was clear that they truly valued my belongings, and I felt reassured knowing they were in charge of the move.
      The entire process, from packing to unloading, was seamless and efficient. They worked well together, communicated effectively, and completed the job efficiently without compromising quality even though I had noting wrapped. Their positive attitudes and dedication made a stressful situation much more manageable.
      Overall, Gateway Moving exceeded my expectations in every way. If you’re looking for a reliable and skilled moving company, look no further!
      Thank you, Gateway Moving, for making this transition a breeze!
      A. S******
    • Review fromMichelle C

      Date: 08/26/2023

      1 star
      Lots of things were broken and chipped while moving, they could not break down my bed in which the same company put it up the year before so we had to break the bed to get it out and they charged me for the time they took to not get the job done! I called to make a complaint with the company directly and was told I would get a call back and be sent a claim form but never received a call or a claim form. Workers made promises that they could not keep. Very unprofessional, I will never use this company again.
    • Review fromEmmanuel E

      Date: 06/09/2023

      5 stars
      Super efficient and best costumer services I ever had. Best prices and the crew was awesome I would highly recommend this company to everyone

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