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Business Profile

Tanning Salons

Sunrise Tanning Salon

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tanning Salons.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/15/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    1/14/2023 Mr and my mother was on ******** looking at tanning places to go to very soon, we found one we both thought looked fine and since it was under new owner ship we figured it would be nice and give new customers. So we commented saying we was going to be coming in and checking it out. Well we did not know this but the owner of the tanning salon actually has some type of vengada against me. And I seen her comment on several post stating she was going to triple the pay for me and my mother when we come in all because she does not like me nor does her niece. And I believe that's since she is running a business she shouldn't be able to up charge customers all because she does not like them.

    Business Response

    Date: 01/28/2023

    ****************** has continued to harass myself, my family and now my business since October of 2022. A peace order has been issued against her and criminal charges of harassment have been filed. I have all evidence and screenshots that ****************** has been harassing and stalking ME and I never made any claims of charging HER OR HER MOTHER triple. I stated in a private post to my niece about a private matter, jokingly, that I would charge her triple as a customer. ****************** and her mother are blocked on all of my and my nieces social media so how she even saw said post is not even feasible. I am contacting an attorney regarding a civil suit against ****************** as she is purposely trying to ruin myself, my family, and my business! Thank you.

    Customer Answer

    Date: 02/06/2023

     
    Complaint: 18935252

    I am rejecting this response because: I have never had contact with this lady even when she texted me threatening me and calling me names over an accident I didn't know about till she texted me over ********* She keeps claiming I am stalking her and harnessing her but I have never once said a single word to her. But this is regarding her saying she will charge 2 customers triple. I seen the post since it was sent to me on a public platform where anyone could see. They are blocked because I have them blocked for all of the threats. Again I looked up tanning salons near me. That popped up saying it had 4.9 stars. And it didn't not have her name anywhere. So no I did not know it was hers until I got sent this screen shot. It is not right for her to say this or have control to do this all because her and her niece has a vendetta against me. 

    Sincerely,

    ***************************

Sunrise Tanning Salon is NOT a BBB Accredited Business.

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