We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Biotechnology

ExeGI Pharma LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Biotechnology.

Reviews

This profile includes reviews for ExeGI Pharma LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

ExeGI Pharma LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Melissa G

      Date: 05/13/2025

      The package arrived with all the ice packs melted and the container holding the pills was not cold in any way whatsoever.When I reached out to customer service, they refused to issue a refund or exchange and told me that it was normal for the ice packs to be melted. Inside the box they have a small paper temperature detector with a "red dot" that will appear if the box experienced any extreme heat during transit. Because the dot was not red, they refused the exchange.I took this paper temperature and put in in a small box and set it outside under the California sun all day. At the end of the day the dot was still white. This isn't some genius technological invention, it's a marketing piece meant to make you feel better about your product having endured excessive heat during transit and an excuse to not issue a refund.Also, if you were referred to this company by *******, like I was, you should know that as soon as you place your order a survey comes up asking where you heard about them. Chatgpt specifically is on that list. I'm guessing they've figured out the algorithm to get themselves recommended on here. Chatgpt recommending them is less validation of their legitimacy and more a reflection of excellent coding on their part. Coincidentally, I've discovered since this purchase that the company is not accredited by the Better Business Bureau, which makes sense now.A company with poor customer service and a refusal to guarantee their product is generally a reflection of the quality of the company in my experience. I won't be feeding this to my dog as I'm not sure what the heat may have done to the bacteria. I'll throw it away and take the $70 loss and warn all of you instead so hopefully you won't experience the same thing.

    ExeGI Pharma LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.