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Business Profile

Erectile Dysfunction

The Guy's Clinic

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Erectile Dysfunction.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:03/23/2023

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ON 12/3/22 I SIGNED AN AGREEMENT FOR A THERAPY PLAN WITH THE GUY'S CLINIC THAT COST $6,500. I WAS IN THE OFFICE FOR 3HRS I SUFFER FROM INSOMNIA SO I WAS TIRED AND LOW ON BLOOD SUGAR. I FELT PRESSURED AND HURRIEDLY SIGNED THE AGREEMENT. THE VERY NEXT DAY I CONTACTED *********************** THE OWNER OF THE COMPANY AND ON 12/3/22 I SIGNED AN AGREEMENT FOR A THERAPY PLAN WITH THE GUY'S CLINIC THAT COST $6,500. I WAS IN THE OFFICE FOR 3HRS I SUFFER FROM INSOMNIA SO I WAS TIRED AND LOW ON BLOOD SUGAR. I FELT PRESSURED AND HURRIEDLY SIGNED THE AGREEMENT. THE VERY NEXT DAY I CONTACTED **** ******* THE OWNER OF THE COMPANY AND ASK TO RESEND THE CONTRACT. I WAS TOLD NO BECAUSE HE HAD ALREADY ORDERED THE ***. WHICH WAS A LIE. IT'S NOW BEEN OVER 30 DAYS AND I HAVE NOT RECEIVED THE HGH. ALSO, THE OTHER TREATMENTS THAT WERE IN THE CONTRACT SEEM TO BE OUT OF STOCK AND HAVE BEEN SINCE I SIGNED THE CONTRACT. THE GUY'S CLINIC WAS AWARE OF THESE DETAILS AND FAILED TO DISCLOSE THIS INFORMATION BEFORE I SIGNED THE CONTRACT. fraud - THE GUY's CLINIC WAS DECEITFUL IN PERSUADING ME TO SIGN AN AGREEMENT THAT WAS AGAINST MY BEST INTERESTS KNOWING THAT THEY COULD NOT FOLLOW THROUGH WITH THEIR END OF THE AGREEMENT. USURY - FINANCED THE AGREEMENT AT $150 PER MONTH AT 17% INTEREST. THIS IS AN EXTREMELY HGH RATE OF INTEREST FOR A SMALL MONTHLY PAYMENT. AT THIS RATE, IT WOULD TAKE 43 PAYMENTS, WITHOUT EVEN TOUCHING THE INTEREST, TO PAY IN FULL. WITH INTEREST IT COULD EASILY TAKE 5 YEARS TO PAY OFF THIS CONTRACT. THAT IS ABSURD. SINCE I HAVE NOT MADE A PAYMENT, THE SUBSTANCES HAVE NOT BEEN RECEIVED, AND NO TREATMENTS HAVE BEGUN, THERE SHOULD BE LITTLE TO NO ISSUE GRANTING MY REQUEST TO RESEND THE CONTRACT.

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