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Business Profile

Handyman

AR Mechanical Services

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/11/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On September 8, 2024, my husband and I paid AR Mechanical Services $1,300 to install new toilets in our condominium unit.The companys owner and sole employee, ********* **** ************** ceased communicating with us once he had processed the credit card transaction and never performed any work for *****. ***** failed to respond to our numerous communication attempts over the next six months (minus once or twice when he answered his telephone and gave the illegitimate and dishonest/fraudulent excuse that he could not perform the work because he was too ill, with various illegitimate illnesses, over the course of the six months). (Weve prepared a detailed and thorough call and email log, if you have specific questions about our many attempts to communicate with Mr. *********** we finally realized that Mr. ***** had simply stolen our money and had no intention of installing any toilets in our condominium unit, we performed some research and determined that his company (A.R. Mechanical Services) was completely unlicensed.We eventually (on January 29, 2025) requested a refund from Mr. ************** which he has failed to issue to us. When we requested the refund again, on a telephone call, he refused to issue it.

  • Initial Complaint

    Date:01/18/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contracted **** in July / August to fix a plumbing issues under my home,gave him a ******* deposit he never did the work And in spite of numerous calls, text ,emails he has not returned my deposit.

AR Mechanical Services is NOT a BBB Accredited Business.

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