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Business Profile

Web Design

American Web Factory

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:10/16/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In February I contracted a company called **************************** to build a website for my 501c3 church healing organization. Long story short they never finished my website that company stopped communicating with me. One day this new company called ******************************* claims that they have bought the company webverse and it is not them that I will be working with. I expressed my concern that nothing in my website was complete that the website was never finished and that I had been trying to get the other company to help me since February. A man named Brandon ***** Assured me that he was there to help. I already paid for my website in full he asked me for my login information I told him I did not feel comfortable giving it to strangers. He insured me that I could trust him and as soon as I gave him the information they changed the password to our church healing organization and are now holding it ransom for 8,000 dollars. I never agreed to any of this I simply asked that my website be completed as it was supposed to by the other company. They never gave me any options they never told me they were going to charge me or change my password. They now have full control of my website and are holding it random for 8000.00 this goes against my free will and breaks the laws of the universe and will cause bad karma on these people. It’s against the law of our nation to stop our 501c3 healing organization from healing in the name of god. These criminals do not have authority over god to shut down his healing organization. The United States of America is in crisis and these ********** are openly and willingly shutting down church healing organizations. I get the feeling that this is the same company as before they are just professionals at doing this and hustling innocent people. America needs our church healing organization now more than ever. It’s a criminal act what they have done to our loving church. Please help us these are wolves on sheep clothing.

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