Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Dentist

Silver Spring Dental Implant Center Smiles of Hyattsville

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dentist.

Reviews

This profile includes reviews for Silver Spring Dental Implant Center Smiles of Hyattsville's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Silver Spring Dental Implant Center Smiles of Hyattsville has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromCalvin G

      Date: 11/16/2024

      1 star
      Dr. ********************** S. is rude AND over-talk me as I was exposing a lie (on insurance coverage) . Currently, Dr. ********************** owes me $300 and an apology but there is an ego in the ****** my request to have several tooth implants done I was only given the option to have a CBT scan performed from her staff. No more casting imprints by a mouth guard. However, the high price of $500 , on-the-spot, was pushed upon me before any further action would happen.I asked, on two separate occasions, if any parts of the CBT's $500 was covered by my dental insurance - one staff person said no after she received word from the office insurance contact worker and another staff person also said there was no insurance coverage. ********* comes the lie. In a follow-up, I contacted my dental insurance provider and they stated "yes" that *** was covered and up to $250 - also was given the insurance claim "code 0364" for ********************** to *******, I have used cash to cover a claim that was insured. I trusted ********************** and staff and would have been out of $250 hard cash based upon being in the dark. Sent Dr. ********************** 2 email letters about this lie - seeking a refund and apology. No response. My last ditch effort, I personally approached Dr. ********************** and staff at Hyattsville office, they gave no reason for ignoring my emails and still lying about the coverage.I asked a $250 refund and ********************** stated she will not do the refund. I asked why as I handed her the copy of the $500 receipt with the printed insurance code "0364" Dr. ********************** then wrote on the receipt - 9310 things that were never disclosed CBC7 - - - - Fee Discussion....which to date I have not received* + Surgical guide ....has not been explained to me yet**. ' *** owe $250 and should refund advance payments for discussion* and guide** not yet received. CHECK BEHIND YOUR ***
    • Review fromStephanie S

      Date: 06/08/2024

      1 star

      Stephanie S

      Date: 06/08/2024

      This office doesnt properly schedule clients. My daughter received a chemical burn to her face from the products they used clean protective glasses. Also refused to reattach her lower retainer which she made her appt for, and instead only did her cleaning. She left with a loose retainer in her mouth, while the hygienist complained about not having time to reattach the retainer, the hygienist spent ***** making reasons as to why she couldnt reattach the loose retainer, when she couldve just reattached it during that time. The office tries to make patients keep making appts.

      Silver Spring Dental Implant Center Smiles of Hyattsville

      Date: 06/10/2024

      There was no evidence of any chemical burn , we use protective glasses for all our patients as a precaution. The lower retainer was not done in our office. It was done 8 years ago in another office. The retainer is detached from 4 teeth and cannot be put back. Patient initallynset the appointment for new retainers. Then when she came she wanted us to reglue something that's already damaged which is ethically something no doctor ********** do. Also patients mom who was not in the office with the patient called up the patients phone and spoke to the Dr very very rudely.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.