Reviews

This profile includes reviews for Silver Spring Dental Implant Center Smiles of Hyattsville's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Silver Spring Dental Implant Center Smiles of Hyattsville has 2 locations, listed below.

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  Silver Spring Dental Implant Center Smiles of Hyattsville

  10313 Georgia Ave Ste 304 Silver Spring, MD 20902-5006

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  Silver Spring Dental Implant Center Smiles of Hyattsville

  6525 Belcrest Rd Ste 212 Hyattsville, MD 20782-2062

Review Details

• Review fromCalvin G

  Date: 11/16/2024

  1 star
  Dr. ********************** S. is rude AND over-talk me as I was exposing a lie (on insurance coverage) . Currently, Dr. ********************** owes me $300 and an apology but there is an ego in the ****** my request to have several tooth implants done I was only given the option to have a CBT scan performed from her staff. No more casting imprints by a mouth guard. However, the high price of $500 , on-the-spot, was pushed upon me before any further action would happen.I asked, on two separate occasions, if any parts of the CBT's $500 was covered by my dental insurance - one staff person said no after she received word from the office insurance contact worker and another staff person also said there was no insurance coverage. ********* comes the lie. In a follow-up, I contacted my dental insurance provider and they stated "yes" that *** was covered and up to $250 - also was given the insurance claim "code 0364" for ********************** to *******, I have used cash to cover a claim that was insured. I trusted ********************** and staff and would have been out of $250 hard cash based upon being in the dark. Sent Dr. ********************** 2 email letters about this lie - seeking a refund and apology. No response. My last ditch effort, I personally approached Dr. ********************** and staff at Hyattsville office, they gave no reason for ignoring my emails and still lying about the coverage.I asked a $250 refund and ********************** stated she will not do the refund. I asked why as I handed her the copy of the $500 receipt with the printed insurance code "0364" Dr. ********************** then wrote on the receipt - 9310 things that were never disclosed CBC7 - - - - Fee Discussion....which to date I have not received* + Surgical guide ....has not been explained to me yet**. ' *** owe $250 and should refund advance payments for discussion* and guide** not yet received. CHECK BEHIND YOUR ***

• Review fromStephanie S

  Date: 06/08/2024

  1 star

  Stephanie S

  Date: 06/08/2024

  This office doesnt properly schedule clients. My daughter received a chemical burn to her face from the products they used clean protective glasses. Also refused to reattach her lower retainer which she made her appt for, and instead only did her cleaning. She left with a loose retainer in her mouth, while the hygienist complained about not having time to reattach the retainer, the hygienist spent ***** making reasons as to why she couldnt reattach the loose retainer, when she couldve just reattached it during that time. The office tries to make patients keep making appts.

  Silver Spring Dental Implant Center Smiles of Hyattsville

  Date: 06/10/2024

  There was no evidence of any chemical burn , we use protective glasses for all our patients as a precaution. The lower retainer was not done in our office. It was done 8 years ago in another office. The retainer is detached from 4 teeth and cannot be put back. Patient initallynset the appointment for new retainers. Then when she came she wanted us to reglue something that's already damaged which is ethically something no doctor ********** do. Also patients mom who was not in the office with the patient called up the patients phone and spoke to the Dr very very rudely.