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Business Profile

Insurance Agency

Requisite Insurance Services, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Insurance Agency.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/25/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have had renters insurance and car insurance with the company while living at ***************************** Apt *******, germantown ******. I tried to reach them more than 30x between March and July to inform them I needed homeowners insurance and never succeeded so I called ****** directly and had that taken care of. I subsequently cancelled and switched to ***** having received ***** ** *******. The company kept sending me bills as though they were still the provider and realized there was a collection on my credit ***** account. All attempts to reach them has been futile. I just received a new insurance package. I realized that when I contacted ****** to try to cancel the car insurance to be moved to ***** I asked for a home owners insurance which was not taken care of. The package has my rental address on it and still has that horrible company as my agent even after requesting that to be discontinued. I cannot tell what they have been doing and beginning to understand why I received one bill after the cancelation and switch to *****. My new mail has both my current home and old rented property on it. I will be.grateful if you could help me clear this problem and have them fix any dent that collection may have had on my credit considering I followed due process both with the agent and ****** to fix this.

Requisite Insurance Services, LLC is NOT a BBB Accredited Business.

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