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Business Profile

Gun Equipment

Shore Tactical

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gun Equipment.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/28/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On May 11, 2024, I spent 61+ dollars on 1 inch 12 gauge 60 grain shotgun blanks. Order was confirmed via email. On May 14, I sent out an email just asking if they were going to be shipped soon as I was trying to receive the item for an event. A reply was sent the following day on the 15th saying sorry for the delay, the item will be shipped out today May 15th 2024. It is now May 28, 2024, since the 15th to the 28th, I have made two phone calls and sent multiple emails asking if these were once again going to ship out. There has been no response to emails or return phone calls.If they were ever shipped, no tracking number has ever been provided

  • Initial Complaint

    Date:05/06/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Bought some products online (**************************) on Nov 06, 2023, and never received them. Paid $127.17. Paid $8.00 for shipping on Dec.06, 2023 since they didn't have the shipping paid for. Used a MasterCard Credit card. Called a month later and was told the manufacturer made the product wrong and will get back to me. I have been calling every week with no connection to phone service Invoice #****

  • Initial Complaint

    Date:03/03/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Placed an order that i never received. Number listed for company doesnt work and they wont email me back. I just want a refund at this point.

  • Initial Complaint

    Date:12/08/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I never received my order can't get in touch with them. Just would like to get a refund.

  • Initial Complaint

    Date:10/29/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a ctw warthog muzzle break for a friends birthday gift it's been 2 week
    Emailed shore tactical received a email back stating the break had to be polished by hand it would be shipped next week a week has gone by and now I get no response read complaint on Ben ********** to -put a review this guy is not a good source for parts and I don't want to see anyone else get burnt

    Business Response

    Date: 11/15/2022

    Business Response /* (1000, 5, 2022/11/02) */
    RE: We received a complaint # XXXXXXXX on your business
    External
    Inbox

    *****@*****************
    Nov 1, 2022, 5:13 PM (14 hours ago)
    to me

    This customer was not willing to wait until the part was complete. I make no commitment on my site to delivery of custom polished parts.
    After receiving a threatening email from the customer stating he was seeking legal counsel I immediately refund his full purchase to his CC and canceled his order.




    *** ******

Shore Tactical is NOT a BBB Accredited Business.

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