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Business Profile

Public Adjuster

Insurance Claims Specialist, LLC

Reviews

Customer Review Ratings

5/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromDouglas C

    Date: 06/20/2025

    5 stars

    Douglas C

    Date: 06/20/2025

    Our Council of Unit Owners hired ************ of Insurance Claims Specialist in April of 2023 after an insurance loss in June of 2022 that caused significant water damage to three first floor condominiums and common area. We entered into the Appraisal process with our insurer in April of 2023. When ***** was hired as our independent appraiser, most of the rebuild had already been completed. The required mitigation and reconstruction back to original specification condition was very complicated due to the structure originally serving as an office building before it was repurposed to luxury condominiums in 2020. Restoration work was well under way when ***** was hired. Hiring an appraiser at this stage of the process is difficult for any appraiser.
    But ***** spent countless hours onsite understanding the scope of the damage, mitigation and rebuild parameters. In addition, his knowledge of the appraisal process and required documentation was impressive. While maintaining complete independence, he guided us throughout the entire process.
    His effort resulted in an award that provided the association the needed money to restore and repair our homes to exactly the way they existed prior to the damage. Without Wayne’s expertise and knowledge, we would have received less than 1/2 of the money from our insurer necessary to make the repairs.
    We are forever grateful for his hard work and no nonsense approach. Thank you ***** for bringing 3 years of an insurance nightmare to a positive conclusion which has allowed our community to finally focus on living our lives.

    Insurance Claims Specialist, LLC

    Date: 06/25/2025

    Thank you so much for the kind review. I love putting my experience, knowledge, and skills involving Insurance Appraisals, Insurance **************** Consulting / Expert Witness and Public Adjusting to good use helping others in these often-complex insurance claims. Your insurance claim was a very complex and large multimillion-dollar loss that took some time to get properly resolved. I love what I do. Once again, thank you all for hiring, and more so, TRUSTING me to be your insurance appraiser.
  • Review fromNeal K

    Date: 06/05/2024

    5 stars

    Neal K

    Date: 06/05/2024

    We were more than impressed with ICS and Wayne, our public adjuster, whose persistence and professionalism throughout brought us a result that far exceeded expectations. Highly recommend with no reservations.

    Insurance Claims Specialist, LLC

    Date: 06/06/2024

    Neil,

    Thank you so much for the kind words. It was my pleasure representing the Association on this Wind and Hail damage insurance claim.
  • Review from[email protected]

    Date: 10/27/2022

    5 stars

    [email protected]

    Date: 10/27/2022

    Mr F***** did an excellent job in handling of my insurance claim, ******** was attempting to settle for less than $10,000.00, they were not successful, thanks to Mr. F*****, He was successful in getting the damaged roof replaced and the entire cost was by ******** minus my deductible $500.00, their cost was $45,500.00.

    Insurance Claims Specialist, LLC

    Date: 10/31/2022

    Mr. W*******, it was my pleasure to be able to assist you, as your Public Adjuster, with your homeowner's insurance claim. Thank you for the kind review.

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