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Business Profile

Tour Operators

Baron Tours

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2

Average of 1 Customer Review

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Review Details

  • Melia H

    Date: 05/26/2024

    We took 95 students out of state for a school field trip. We got outsourced to Baron Tours. Our bus driver showed extreme road rage, yelled profanities. out of the window at other drivers, repeatedly slammed his phone on the steering wheel, and he took out a pocket knife to mess with his phone while he was driving with his knees. We also broke down three times (2 of those times on the highway) on that bus. The driver said the same issue happened yesterday, and the company tried to fix the issue the previous night. During one of the bus shutdowns, the driver stopped us in the middle area between a merge lane and the actual highway. The students and chaperones felt extremely unsafe on that bus and with that driver.When I called the owner to request a new bus to get us home safely that night, she stated that all buses were occupied and there was nothing she could do. When I told her that the driver stated there was a previous issue with that bus, she said she had no knowledge of this issue. That is negligence to put 95 students on a bus that had an issue and someone knew there was an issue. The owner eventually started to screen or block my phone calls.Baron Tours completely left my students, chaperones, and myself in an unsafe situation out of state.

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