Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:04/30/2025

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I gave Mr. ******** a retainer of $300 once met he then sent the contract. The contract was addressed to someone else. My name was spelled wrong. I sent Mr. ******** email to let him know I was not confident in him handling my bankruptcy case because of the because of the errors on the contract, the contract was not signed. Mr. ******** said that he’s busy and some errors may occur which intern it made my for him to handle in my bankruptcy case even lower, and he denied my refund.

  Customer Answer

  Date: 04/30/2025

  The lawyer does not provide best practices when it comes to bankruptcy cases. He denied pay attention to the details, which then in turn made me request a refund because I did not feel confident in his ability to handle my kids properly once I received the contract via email. That was not signed the contract had someone else’s name on it. My name was spelt wrong and I didn’t feel confident in his ability to handle the case. 

  

  Business Response

  Date: 05/19/2025

  Ms. ******* met with Mr. ******** for a free consultation and decided she wanted to proceed with the Bankruptcy. A non-refundable partial payment of $300.00 was received and the bankruptcy papers to file were provided to Ms. *******. The retainer agreement was sent for signature, there was an error in the greeting to Ms. *******. 

  Customer Answer

  Date: 05/19/2025

  
  
  Complaint: ********
  
  
  
  I am rejecting this response because:
  I wanted to clarify the details regarding my recent interaction with the bankruptcy attorney. I did have an initial consultation with the lawyer, during which I paid a $300 retainer. It was my understanding that the intention was to move forward with filing for bankruptcy with **** *******
  I was given a form to list my assets, and that was the only form that I received.

  However, after receiving an incorrect contract from the attorney, I became concerned and hesitant about continuing with their services. This led me to reconsider proceeding with that particular lawyer.
  
  Sincerely,
  
  
  
  ********* *******