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Business Profile

Psychiatric Services

Resilient Psychiatry LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Alexander K.

    Date: 01/16/2024

    Never seek help from this group of therapists. They will only cause you pain and suffering while doing the complete opposite of helping people. When I was a patient we had some issues with our billing. I tried countless times to communicate that I wanted to pay with a payment plan and someone would reach back out to me with the correct information to get started. I assumed it already had been taken care of. After months of being an ongoing patient, they kept taking the full amounts out of my account. It got to the point where I was behind on my bills because of how much they were taking out. I tried to get it corrected and reimbursed that amount back, but they never had anything on file about the payment program. They said they called me countless times to get corrected and they never made a single call to my phone. Their excuse was they changed their billing system and that is why it was lost. That was the last straw. I attended my last appointment and canceled my last appointment of the year while making my last payment. A whole month went by and I saw them withdrawing funds from my account because they never got my last payment and never notified me that was the case. After countless phone calls and arguments, nothing was resolved. I could report them and file a claim with my insurance, but that could take years to get reimbursed. I called it quits and chalked it up as a life lesson. I then proceeded to verbally and electronically remove me and put me on a no-contact list. They are still contacting me about updates and wanting to get me to schedule an appointment and it's been multiple years since this has happened. For your mental well being steer clear of this place.

Resilient Psychiatry LLC is NOT a BBB Accredited Business.

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