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Business Profile

Waterproofing Contractors

Brother's Waterproofing LLC

Reviews

Customer Review Ratings

5/5 stars

Average of 9 Customer Reviews

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Review Details

  • Review fromGayle S

    Date: 10/10/2024

    5 stars

    Gayle S

    Date: 10/10/2024

    Brother’s Waterproofing does excellent work! The owner John was my point of contact on the business side. He recommended a structural engineer to review the project before and after. John also assisted me with financing, getting me a better rate than I would have been able to get through my own resources. He was always available whenever I needed any documentation, or anything explained. This was a huge job and Brother’s handled it. The project lead Mr C***** and his team of workers did an excellent job! They repaired cracks in my foundation
    Installed carbon fiber straps and steel beams to support “bowing” walls. Installed a complete proprietary waterproofing system. Replace the landing and installed a new drain at the bottom of the basement steps. They even poured a new slab for my a/c unit to sit on. Mr C***** also modified the location of, and installed a new clothes dryer vent and hood. I got four other estimates before selecting Brother’s waterproofing. They were not the cheapest comparably however I am happy with my decision. I specifically waited to write wrote this review after a several rainstorms, and everything is “bone dry!” C***** and team went above and beyond to ensure every was done right and I was satisfied with the process every step of the way. They were very respectful, courteous, and professional. They cleaned up after themselves everyday. C***** and the other workers were always willing to answer any questions I had, and they also explained what was work was happening each day. A great company and group of guys! I can finally use my basement. Thank you so much Brother’s Waterproofing!!!

    Brother's Waterproofing LLC

    Date: 10/11/2024

    What an amazing review!!
    Thank you Gayle! You made my day!
    I appreciate your trust!
  • Review fromDonna E

    Date: 08/25/2024

    5 stars

    Donna E

    Date: 08/25/2024

    This is my 3rd project. I feel blessed to have met John his workers. I had my front cement steps and railing rebuilt plus an added touch. They check all the boxes for just good quality work in a timely fashion. Yes, I will use his service again.

    Brother's Waterproofing LLC

    Date: 08/26/2024

    Thank you Donna for being such a loyal customer!! I will do everything in my power to never lose you as a customer
    In His Grace
    John
  • Review fromKay H

    Date: 08/04/2024

    5 stars

    Kay H

    Date: 08/04/2024

    Partnering with Brother’s Waterproofing was truly a delightful experience. Their seasoned team demonstrated outstanding professionalism and expertise while working on our home, requiring minimal supervision. John and his associates were consistently available to address any inquiries or concerns we had, offering swift and clear explanations with ease. For individuals in search of committed professionals dedicated to excellence and efficient task completion, I wholeheartedly recommend engaging Brother’s Waterproofing. Their exceptional service and meticulous attention to detail in post-work cleanup set them apart. Additionally, John’s warm and personable demeanor cultivates a welcoming atmosphere, enhancing the overall customer journey beyond mere job completion.

    Brother's Waterproofing LLC

    Date: 08/05/2024

    Thank you for the beautiful review and for taking the time to share your experience with BBB.  
    it was a pleasure working for your family!
  • Review fromPatrick M

    Date: 07/16/2024

    5 stars

    Patrick M

    Date: 07/16/2024

    We discovered water leaking into our basement after a big storm in May 2024. Following due diligence, we had 3 waterproofing companies come out and John from Brother's Waterproofing separated himself from the competition. First, he is the owner of the company as opposed to a sales rep and his passion and enthusiasm was evident. Then he evaluated our entire basement instead of just the effected area (this included going into our crawlspace to detect black mold we didn't know about). Finally, he provided a quote on the spot.
    When work began Chavez and the crew were prompt, respectful, and did excellent work. While working in the crawlspace they noticed some structural issues and quoted me the price to fix them on the spot. We ultimately went with 2 sum pump systems installed on 5 foundational walls along with 3 column supports and underpinning. I couldn't be happier with the work and highly recommend John, Chavez, and Brother's Waterproofing for any basement water problems.

    Brother's Waterproofing LLC

    Date: 07/17/2024

    Thank you Patrick for taking the time out of your busy day, to write such a beautiful review 

    I am honored you chose me as your foundation expert.  

    Ilook forward to working with you on your future Home Improvement projects through my sister company, Valco Custom Remodeling Inc 

  • Review fromSandra J

    Date: 07/04/2024

    5 stars

    Sandra J

    Date: 07/04/2024

    I recently noticed my carpet was wet in my family room. I went to *****************t magazine and selected 3 companies. After the second contractor I made a decision to go with that company for a water mitigation system. As fate would have it John came to give a quote on the day I was expecting my job to be done. John gave us a detailed discription of what needed to be done and how he would approach it. I am a visual person and thus was able to better understand the problem and the method to correct it when John showed us the problem and showed us how he would fix it. His crew was efficient and respectful of my home. They were very neat in the way they worked and cleaned up after themselves daily. I’m sure they moved a ton of cement from my home. This crew was worth their weight in gold. I would definitely do business with this company again but hopefully not for this problem…perhaps their home improvement

    Brother's Waterproofing LLC

    Date: 07/08/2024

    Thank you Sandra for the wonderful review! 
    it was a pleasure being hired by you
  • Review fromAshley C

    Date: 02/28/2024

    5 stars

    Ashley C

    Date: 02/28/2024

    I had an amazing experience with Brother's Waterproofing LLC. This company and the people who work for it are phenomenal. I had a nightmare situation in my basement that consisted of frequent flooding whenever it rained and it was horrible. I called Brother's Waterproofing in 2023 and they gave me a quote but life happened. A year later I reach out and the quote was the same and they added in some great offers too! They helped me immensely. The work was done quickly, efficiently and these guys are the real deal. Very up front, respectful and they don't cut corners! They tell you like it is. I am so grateful to them for helping me with that nightmare I had and will definitely be using them again in the future if need be. You can't go wrong with this company.

    Brother's Waterproofing LLC

    Date: 02/29/2024

    Thank you Ashley for such a beautifully written review!   You’re the best!
  • Review fromDonna E

    Date: 10/30/2023

    5 stars

    Donna E

    Date: 10/30/2023

    Here I am again. Another opportunity to acknowledge a JOB WELL DONE. After waterproofing my basement it needed a new look. John and his team transformed my dated basement into an area I am proud to show off. John does "Quality work with attention to detail ". I'm already thinking of my next project.

    Brother's Waterproofing LLC

    Date: 10/30/2023

    Thank Donna!  What a surprise!!
    I appreciate you and thank you for trusting me for any Home Improvement work you are looking to tackle. I will always do right by you and always will do a beautiful job for you and your family.  
    In His Grace

    John

  • Review fromDiane W.

    Date: 05/14/2023

    5 stars

    Diane W.

    Date: 05/14/2023

    Me n my husband absolutely love the work that they did. They were very professional, personable and extremely helpful with moving some of our bigger appliance. When they left, it was very clean n neat. We highly recommend Brothers Waterproofing. 100%. ??

    Brother's Waterproofing LLC

    Date: 05/16/2023

    Thank you Diane for taking the time to write such a wonderful review.  And thank you for your trusted business. 

  • Review fromConnie G

    Date: 08/26/2022

    5 stars

    Connie G

    Date: 08/26/2022

    To Mr.John , thank you for your honesty and kind service, that you provided in my home. FROM CONNIE G******

    Brother's Waterproofing LLC

    Date: 08/29/2022

    Ms. G******,
    Absolutely! It's been about a year since we installed our system in your home, so waiting this long to see how my system performs, before you wrote your review, holds a lot of weight! You'll be good for the next 100 years, and by that time, we will be with our Lord.
    Thank you again for your trust!

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