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Business Profile

Spa

Allure Beauty Bar & Spa Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/14/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I notified the business that one of there worker ( **********************************) is scamming various people, and they continue to allow her to work there and has done nothing, They stated that she is not employed there which is false because she has their address as her business location and has posted numerous picture in the establishment on her social media . I had an appointment on 07/01/2023, i made a deposit of $55 to assure that I keep that appointment and to go towards my full payment. ***** first cancelled the appointment, I reached out to her asking, why my appointment was cancelled, to no reply. at the end of May, my appointment was rebooked. On the day of my appoint ***** sent me a text stating that she reschedule my appointment to 12:30am instead of the original time of 11:00am. went to the location and she did not show up at all. I had tried reaching out to her numerous times with no avail. I started posting on her social media account which she then responded and blocked me stating the deposit is not refundable which is completely untrue base on her policy. She also stated that she works for free and has no money in her bank for 3 years and offered her kid, cell phone and laptop as reimbursement. I have various people contacting me regarding her and them scamming them as well. I am unable to load any documents at the moment but there is various documents to support this if someone can please contact me via email ************************* to provide all documents.

Allure Beauty Bar & Spa Inc is NOT a BBB Accredited Business.

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