Complaints

This profile includes complaints for American Leak Detection of MD's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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American Leak Detection of MD has 2 locations, listed below.

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  American Leak Detection of MD

  16499 Frederick Rd Woodbine, MD 21797-8515

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  American Leak Detection of MD

  888 Research Dr, STE 100 Palm Springs, CA 92262

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:10/24/2024

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have called AM leak detection ** in ******* _Alabama and asked for them to **me and check if there is a leak in my house . I talked to a lady named ***** whos said it will be ********************************************************************************************************************************************************* all the pipes underground and under the **ncrete to pinpoint the area where the leak is and that would take 2 hours for the 299 dollars but that is NOT what happened . The technician came and checked only the bathrooms and said the leak is from one bathroom but he NEVER checked all pipes and did not put the gas in the pipes and did not use the shower near to check for the leaks as I was told by ***** the office manager She is a big liar and this franchise is a scammer and fraud . They are here to steal peoples money and do not do the job as described by the office manager the tech insisted for me to pay 399 dollars even though he only stayed about 15 minutes at my house and he did nothing of all the steps described by am leak detection in *************** as how they check for leaks and pinpoint the area where the leak is after checking all pipes and walls and underground . The technician is a fraid and scammer just like the **mpany AM leak detection I want a full refund of all my money and o want higher management from **rporate office to call me and refund me my money I was scammed by this shady customer many named AM leak **********************. I want a full refund because the technician did NOTHING AND NON of the steps outlined by them for leak detection . Checking all pipes and inside of house and use the sonar