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Business Profile

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Tiny Brander LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/26/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was presented by this company that that I had a really safe secure moneyback guarantee to sign up to try and create my store within two weeks. For turn key supplement Buisness in CBD, They were so confident they offered money back gerontee I found really complicated. They offered a service you could pay them $250 and they should have your store up within two days so then I paid for that and I waited a few days hadnt heard anything and I called a email and the woman tells me that generally takes two weeks after I get them everything that they need and I already sent everything that they needed so I felt that they presented it dishonest at the time that made me not want continue With them. I requested my refund and they denied it and then I got a response that they wanted to build my store and they could do it quick! but the web domain I had could not work. Two weeks came right after that and I requested for my money back again. And cancelation of my store. According to their policy, I dont believe that I should receive the $250 for the Store bill that I paid back because they already sent out the email to me and started the process. but explicitly they had a return policy on the original sign up of $127 guaranteed if I was not able to get my store up in two weeks that they would give me a double back money guarantee, I have contacted them multiple times and they refuse to honor it. I was not able to get my store up my account and refused to give me that money back. I would avoid this company for more than this reason. Their products seem low quality and overpriced! And And they didnt present everything they knew about the complications for the Cbd business and the beginning so that you would need to rely on them for their expensive consulting and ongoing bank to try to navigate challenging market with many legal challenges. They present how you need to advertise on social media for your Cbd but thats not allowed and they didnt say anything about that..

  • Initial Complaint

    Date:03/26/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid to have an online store built, advertising and marketing put in place for a on-line store to sell their supplements. Tiny Brander has not delivered and the business is unresponsive since I requested a refund. This is a breach of contract and I respectfully request a full refund. They advertise a "double your money back guarantee" if you are not satisfied, I am only requesting the $774.00 I invested.

    Customer Answer

    Date: 04/07/2024

    I have not heard from the business in response to my complaint.

Tiny Brander LLC is NOT a BBB Accredited Business.

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