Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Mattresses

Northern Mattress & Furniture 1st

Reviews

This profile includes reviews for Northern Mattress & Furniture 1st's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Northern Mattress & Furniture 1st has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromTimothy S

      Date: 08/01/2022

      1 star
      I just want to put this out there. I would not recommend northern mattress and furniture in ******* ***** to anyone. We were going to buy a couch from them. We decide Saturday to look and they said we could put a deposit down but they couldnt schedule until paid in full for delivery. So I said, I could come back tomorrow. Then we went home thought more about the color. Thought it would not work for the family and get ruined. So I call back in less then ************************************************************* restocking since the warehouse was closed. They told me no deposit refund and could only give me a credit only. I told them I want my $598 back. We were being nice when our put that much down. We could have put down just $25.00. But we didnt know companies can take your money with a no refund on deposit policy that does not exist on stock furniture. This is not right. I told them this not legal. I will take them to court. She said, oh well and we cant talk anymore!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.