Lumber Store
Hammond Lumber CompanyReviews
This profile includes reviews for Hammond Lumber Company's headquarters and its corporate-owned locations. To view all corporate locations, see
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Review fromCasey B
Date: 07/20/2023
1 starCasey B
Date: 07/20/2023
Ive dealt with hammond for a few seasons and after 3 messed up errors and two being catastrophes, they have not been willing to accommodate on any level. I ****** attic trusses way prior, upon delivery they didnt order the correct ones on their end(that I originally ordered with documents) and then upon error they wanted me to pay a difference since they messed up. Once I started putting my foot down, the ******** business sales manager wrote me during conversation about mentioning if I act out then future orders will be delayed. There crooked, and the owners are terribly unpleasent. If skip was around things would be far different! ****** learned and if anyone wants to see the proof just reach out! Theres far better suppliers who actually make things right compared to hammond lumber. Big name, terrible business ethics. If your not a multi million dollar company they try to push ya out. Keep your eyes peeled!
Hammond Lumber Company
Date: 07/21/2023
There was an error and we were happy to compromise. At the time of our meeting several weeks ago our compromise was acceptable. Several comments here are not the way we remember it. We care for our customers and resolving issues as they arise. We are professional and will be here as we exhibit a professional reply.
The original material load was delivered in November and the incorrect trusses were ordered in June. New replacement trusses delivered July 12th.
The core of our business is the smaller business person. Currently 3 family generations here working on the same local business model.
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