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Business Profile

Transmission

Northeast Transmission, Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Phillup O

    Date: 10/08/2024

    Nearly two months ago, the transmission in my vehicle blew whilst I was driving it. The transmission had a two year warranty and it was approximately a year from when the transmission was put in. I called Northeast Transmission, and scheduled multiple weeks in advance for them to look at it and repair it. I was told multiple times the warranty will cover it for context. It has been over a month of the vehicle being at their shop, and I have called many times to inquire about its progress. I am told that it hasn't even been touched. I was curious how you become overburdened when you schedule multiple weeks in advance, and it brings me to question if there is any intent to actually honor the warranty or even touch the car. I was polite when I called but I was dismissed repeatedly and was given no indication they were in any rush to assist their customers. "We're so behind it doesn't even make sense" doesn't help me when I would like to get my car back before winter so I can enjoy it and move before it becomes more problematic.

Northeast Transmission, Inc. is NOT a BBB Accredited Business.

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