Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Repairs

Pine Tree Garage

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromBeth C

    Date: 03/06/2024

    1 star
    Buyer Beware!! Recently bought a 2002 ***** Trailblazer from "***" at this garage, which is over 2 hours away from where I live. He told us it was in good condition, former owner took great care of vehicle, everything was serviced, and the garage stickered it for safety. Three days later, engine light came on which prompted a visit to my local mechanic. My mechanic found several safety violations that would void any inspection sticker: right upper ball joint was going, right trail arm bracket and frame was rotting, serious engine knock (I don't know cars, so did not know what to listen for on this), rear brake pads needing replaced, and emergency brake cable was cut -- not working.One call to garage and *** disagreed with my mechanic's assessment, but said he'd fix the safety issues. As for the engine knock, that was on us, not him, and we would have to drive this thing all the way back down to him in the current condition it's in. As for the emergency brake, he said since the vehicle was an automatic, we really didn't need the emergency brake anyway, but he'd take care of it.I requested a refund, not wanting to drive a dangerous vehicle over 2 hours away. He declined the refund and said that wasn't happening and apparently he no longer had the money from the sale. Interesting, because that call was made 3 days after the sale.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.