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Business Profile

Pet Grooming

Maine Soggy Dog

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Donna R

    Date: 08/21/2022

    Two different groomers have injured my dog during last two groom appointments. *************** 2022). Neither told me about the injuries. The first removed a well formed scab over a growth. Needed to take my dog to the vet & he received antibiotic ointment to heal. The second groomer injured his foot in several places & ****ed two growths. I consulted with her before his groom, pointing out three areas to be careful grooming. She managed to **** two of the three areas & cause additional injury cutting his nails too short on leg/foot I requested extra caution. The only way I found out about the nails was because he was bleeding profusely from his foot trailing blood through the parking lot when we left. I returned & the groomer told me she had cut his nail too short & used a cotton ball to stop bleeding. I spoke to this groomer on the phone about a half hour before pick up - and she replied that ll went well when I asked how he was. I provided written feedback to business after the first incident- that groomer apologized- business owner did not contact me. Spoke directly to business owner after recent incident & he refunded groom & deposit fees. I am concerned about the lack of transparency with groomers at this business. I have taken my almost 16 year old dog to numerous groomers & vet techs for nail trims & have never had him injured. The last groomer cannot be trusted at all & neither can this business that has has a high recent turnover of groomers. They hurt my dog.

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