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Business Profile

Painting Contractors

Cummings Contracting LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Painting Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/25/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have not heard from the business in response to my complaint and do not expect to. Three times he was given an opportunity and all three times he backed out for different reasons. We will probably have to resolve this through the courts, which will be our next step.air his work. ***** agreed stating it sounded fair to him. ***** asked me to leave his tools on my porch in which I told him he would not get his tools unless he had cash for me at the same time. We had an agreement to meet to exchange tools for our refund that day on 11/12/22, which he cancelled. We then agreed to meet on 11/16/22, that exchange was cancelled by ***** as well. We once again arranged to meet ***** in the police station parking lot on 11/18/22 at a given 4:30 pm.. ***** texted one hour prior to that time and said he would not be giving our money back and would attempt to put a lien on our home for stolen property. ***** stated we were threatening him and trying to use his tools to extort money from him.*** arranged for ***** to pick up his tools the next day on 11/19/22 as he clearly was not going to refund us anything. ***** signed a paper stating he collected all belongings left at our property. ***** has made no attempt to refund our money.We have all texts as well as photos of the work done.

  • Initial Complaint

    Date:10/26/2022

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have not heard from the business in response to my complaint.. I have tried to upload images however it is not allowing me to do it right now.

    Business Response

    Date: 11/30/2022

    See attached response 

    Customer Answer

    Date: 12/13/2022

    Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

    I have attached some of the photos of ***** Cummings paint job. These were taken after he stated the job was complete and ready for a walk thru.

    [You must provide details of why you are not satisfied with this resolution.  If you do not enter a reason for your rejection, your complaint will be closed as Answered.]

    Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.

    FAQ

    Regards,

    ****

     

     

Cummings Contracting LLC is NOT a BBB Accredited Business.

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