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Business Profile

Florist

Alan's Flowers & Gifts

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Florist.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Michelle Rose M.

    Date: 02/22/2024

    I placed an order online on Friday, February 16, for delivery on Saturday, February 17. On Wednesday, February 21, I received a call from a restricted number which I did not answer. ***** left a message saying that they had tried to make the delivery twice and no one was home, and the phone number wasn't working. I did have the wrong phone number on the order. I immediately reached out to the recipient who gave me the correct phone number and said she would be home all day and they could deliver any time. I gave all of the information to ***** who assured me the delivery would be made. It is now Thursday, February 22, and the delivery still hasn't been made. Also, the recipient, who was home almost all weekend because she is recovering from an illness, checked her Ring camera and no one attempted a delivery over the weekend. Once I started trying to get information on this florist it dawned on me that they are not legitimate. Just because there is a website and FB page doesn't mean this isn't a scam. They have no address and they call from a "Restricted" number. When you call their 877 number a man answers who knows nothing and tells you that ***** will call you back. I have asked for a full refund and contacted our credit card company to not pay the charge. They were quick to charge us the minute the order was placed. BEWARE and do not be fooled like I was.

Alan's Flowers & Gifts is NOT a BBB Accredited Business.

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