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Business Profile

Cheerleading Classes

Cat Haley Cheerleading, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cheerleading Classes.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/07/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 10/8/22 I paid $299.99 for the "Cat Haley Method". This program is a 10 week exercise program that claims to offer 43 lessons and weekly chats with cat via zoom to check progress and offer feedback. After purchasing and getting the access to the program, there are only 30 lessons (not 43 as advertised), and she is no longer offering the chat sessions. This significantly decreases the value of the program. There are also many technical issues with the website and when I've reached out for help (videos not playing, not able to log in) they do not respond to any emails. I have reached out at least 10 times to both her email and her ************** asking for help and ultimately after no responses asking for a refund, and she stated unfortunately they do not offer refunds. She is falsely advertising her program and I would have never spent this amount of money if the program wasn't advertised this way.

Cat Haley Cheerleading, LLC is NOT a BBB Accredited Business.

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