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Business Profile

Modular Buildings

Turn Key Homes of Maine
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

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Review Details

  • Christopher R

    Date: 05/15/2025

    We hired Turnkey Homes to handle the groundwork, driveway, foundation, well, and capping off the foundation with plans to eventually live in the space. This also included the plumbing work and septic system installation. The basement was completely plumbed as well. From the start, their saleswoman, was very difficult to communicate with. We would send emails, and it would take a couple of weeks each time for her to get back to us.Initially, the company agreed to cap off the foundation with the understanding that I would put the temporary roof on, with the intention of removing it later to build a full house. But after they began the work, the owner raised concerns about us living in the foundation after it was capped off. This change of direction was unexpected and caused confusion and delays, as it wasnt communicated ********** make matters worse, their electrician backed out. I spoke with the owner about it, and he assured me he would talk to the electrician and call me back but he never did. That left us scrambling to find our own, which we ****** the work progressed, it became clear that their own employees were complaining frequently about the leadership and management on the job. This was unsettling and added to our frustration with the entire process.The groundwork itself was also suspect come spring, a lot of it washed away on one side of the house. I called them to come take a look, and the owner showed up with the groundwork supervisor. They looked at the situation for about three minutes and offered solutions, but it was for me to fix it myself. Ultimately, I had to fix the ************* feels like youre just a number with this company. Our goal was to build in phases to stay mortgage-free as part of our retirement plan. They build a lot of houses, both modular and stick-built, but based on our experience, I would not recommend this company.

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