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Business Profile

Handyman

AJ Handyman Services Of Maine, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/07/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired *************************** and her company to do some contracting work on my old farm house back on 4/27/23, the work was to start on 5/8/23. In approximately 11 weeks ************** had only put in 115 hours on site, we had been verbally told it would only take 7 weeks to complete the job. As time went on it was increasingly obvious that ************** was over her head and didn't know what she was doing. I had found many mistakes that had been made and verbally discussed with her that they needed to be fixed. The contracted agreement was that we would pay 2/3 of the estimated cost ($40k) down then pay the final third ($22k)at the completion of the job. On 7/26/23 *************** contacted me and said she was out of money and that I needed to pay her an additional 5 thousand dollars for an addendum to the contract. On 7/30/23 I informed ************** that I would not be giving her more money until the problems had been fixed appropriately. ************** then got very hostile, came to my residence and collected her tools. My mother who is 75, and home at the time told ************** that she was not to take any materials with her. ************** then started yelling and recording my mother and accusing her of assault and showed a scratch on her arm that had been there for weeks and said that my mother did that to her. At this point I told ************** her services were no longer needed and that she was to leave my property. There has been a report made with the Somerset county sheriff department. I have about 40 photos of sub standard work done that needs repair. ************** had purchased used doors and the incorrect materials for flooring that I am now stuck with, as well as now paying out of pocket for the repairs of the things that were done incorrectly. I would like to recoup some of my funds but would be satisfied if she just dropped everything, as she is threatening legal action and a lean on my property. I can not have someone around my family that is willing to cause harm because they are mad.

    Customer Answer

    Date: 08/18/2023

    I have not heard from the business in response to my complaint.

AJ Handyman Services Of Maine, LLC is NOT a BBB Accredited Business.

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