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Business Profile

Air Filters

The Pure Experts

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for The Pure Experts's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Pure Experts has 4 locations, listed below.

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    Customer Review Ratings

    5

    Average of 1 Customer Review

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    Review Details

    • Jane H

      Date: 06/30/2024

      I have been a customer since 2017 and with previous owners it was a nightmare! They did not do what they said they would do, they did not show up for appointments. If they did come for appointments to check out our system, they would say someone would get back to us within a few days about our system, it was outdated and no longer make our type of tanks. I called them for over a year, 2022 into 2023. I could not get anyone to call me back and just got the run around. I decided to call one more time before I took drastic action. When I called I learned there were new owners. They are the 3rd owners since I have been a customer. They apologized for past foolishness we had experienced. They took immediate action to correct our water issues and make right all that we had been through dealing with past owners. The new owners and their Techs. were professional, sincere . They kept in contact with me through out and kept me informed. It was a matter of weeks and we had our new system and water issues corrected. I would recommend them now. The experience was easy, pleasant and reliable.

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