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Business Profile

Airport

Portland International Jetport

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/16/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I flew to visit my grand baby last year in july . I went threw airport security and they made me put can on belt it fell off it was gift from my children. Im a disabled veteran and i travel with cane.its for my health after sitting for long time my legs go out.i had no proublem in ******* airport but in ***** they treated me like a criminal.i was given card fo i sent letter wih photos of my broken cane they searched me as well i understand but to destroy a small candy dish my youngest son bought me in antique shop as well.she said in email fill out forms i did and and its been almost year. I feel i was threw under a bus. And airport security should of at least set email and should of given a refund for my broken items.. im 64 years old and served my country. I feel they sould take better care of the older customers.and there veterans .refund and appalogy. Thank you for your time

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