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Business Profile

Construction

M & Son Construction

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/18/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was in need of a new roof framed and all. The owner of the business came to my house and promised his guys were legit and framers and they did all. Hired him because he was a couple thousand under the other guy. He didnt pull a permit, his workers fell through my ceiling at least 7 times (creating more work inside than I ever dreamed of) and failed to cover the structure right after tearing off the roof. There was rain in the forecast and nothing was done and my house was destroyed by water damage.He fixed the ceilings, partially. I wish I could upload photos of the final product of the soffits he put up because they are laughable. Facial board bottoms are sticking out beyond the drip edge and corners are out at least an inch. Nothing was done correctly on this house and would strongly advise anyone looking for any kind of work done on their home, any kind ! To steer way clear of this company. They do not show up and only start projects to pay for others. This company deserves an F in my opinion.

    Customer Answer

    Date: 08/29/2024

    I have not heard from the business in response to my complaint.

M & Son Construction is NOT a BBB Accredited Business.

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