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Business Profile

Boat Repair

West Cove Boat Yard

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for West Cove Boat Yard's headquarters and its corporate-owned locations. To view all corporate locations, see

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West Cove Boat Yard has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Art C

      Date: 10/18/2023

      In the summer of 2022, I took my 16-foot sailboat to West Cove Boat Yard because it was taking on water and seemed to have a leak. I also wanted other work donethe bottom painted, the cast-iron keel coated with epoxy, a small gelcoat repair made. On the phone, I was told the job sounded like it would take four to five hours and would cost in the range of $400 to $500. When the boat was returned, the repainted water line was uneven and paint was splashed all over the trailer. The gelcoat repair was done hastily and hadnt been wet-sanded and feathered. The color, with an obvious blue tint, didnt come close to matching (see photos). More important: The boat still took on water and seemed to be leaking. At one point, it was riding so low there was only five inches of freeboard at the transom, and we had to remove the outboard motor quickly and haul it to shore to prevent it from sinking. Many months later, when I got the bill at my address in ************, it was for $1,500--three times more than the ballpark estimate I was given at the outset. When I returned to ***** and the boatyard last summer and complained, I was told that West Cove was not liable, and the service manager walked away. West Coves motto is service you can trust. Perhaps thats true if you have million-dollar yacht, but that certainly wasnt my experience.

    West Cove Boat Yard is NOT a BBB Accredited Business.

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