Reviews

Review Details

• Review fromKi K.

  Date: 07/15/2023

  1 star
  I would NOT recommend Paragon Fitwear. After watching a fitness influencer's video, I purchased a pair of UltraLux Curve Contour Sculptseam Leggings. The leggings arrived with a long excess thread sticking out of the seam. I did not want to pull and/or cut the thread for fear that I might damage the (delicate) leggings. I contacted Paragon to explain the situation. ****************** told me that "occasionally the manufacturer will forget to completely trim the excess threads. These are generally a minor cosmetic thing & do not affect the longevity of a garment." I was instructed to use "a sharp pair of scissors and carefully trim[] the extra threads [] yourself" and that it "should fix it" (emphasis on should). I did not want to play seamstress, so I asked to return the leggings. Paragon agreed if I paid for return shipping. I did not think I should have to pay to return an item that sent to me with a defect (in my opinion, anything you have to "fix" is defective). I disputed it with my credit card and luckily, it was resolved in my favor. I did not wear Paragon's leggings, so I cannot speak to the quality. However, I have brought a lot of leggings. I have never had to fix something in the hope that it would perform as advertised. Based on the initial presentation (excess thread that needed to be carefully trimmed) and the customer service, I would NOT recommend Paragon Fitwear. I was lucky, my credit card refunded my money. However, others might not be. Why risk purchasing a pair of $52.00 leggings (which is not cheap) that you might have to "fix." There are a lot of companies that offer great leggings with much better customer service. Why shop at Paragon Fitwear? I hope others learn from my experience, save themselves a potential headache and purchase your activewear from somewhere else.