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Business Profile

Painting Contractors

Dave's Painting Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Painting Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:12/27/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The Association contracted with Mr. ***** to perform an exterior painting project in July of this year. Once we received his initial set up paperwork (W9, insurance, invoices), he was issued a 1/3 deposit to start the work. The remaining payment would be made upon completion of the work. He completed the 1st of the 2 buildings to be done fairly quickly. Unfortunately, he never did the work on the 2nd building. He was followed up on multiple times and we continually were given dates that he would be out for but then never showed up. On October 25th we gave him a deadline for the work to be completed by or we would want the deposit for the last building back. The deadline was due to the weather dropping below freezing temperatures. He stated that he would be out to complete the work before the freezing temperatures but didn't show up again. He tried to get the Association to allow him to perform the work in the lower temperatures. When the Association held their ground on the deadline, he agreed to return the paint that he purchased with the deposit and the remaining balance of the deposit on November 10th. It is now December 27th and he has not returned the paint or deposit.

    Business Response

    Date: 01/19/2023

    [BBB Transcription via Phone]

    The matter has been resolved. 

    Customer Answer

    Date: 01/19/2023



    Complaint: ********



    I am rejecting this response because: The owner Dave ***** called me on January 11th stating that he was out of the state currently. That he will be back in town the 1st or 2nd week of February. At that time he will contact me to return the deposit and the paint that he purchased with it. Unfortunately, he has stated multiple times in the past that he would do something and then never followed through with it. Until the money has been returned along with the paint purchased with it, the matter is not resolved. 



    Sincerely,



    ****** ***** ****** ***********

Dave's Painting Service is NOT a BBB Accredited Business.

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