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Business Profile

Tattoos

Pretty and Pinked

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tattoos.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/15/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On November 23, 2023 I booked an appointment for a tattoo scheduled for November 15, 2024 and paid the required $300 deposit. On Monday November 11, 2024 I was diagnosed with ********************** of the right eye. I immediately contacted pretty and pinked and explained the situation. They stated that they would have to reschedule my appointment due to health code reasons. I was told there would be no penalty for this. I agreed to reschedule. The new appointment date was January 12, 2025. On January 6th, 2025 I again was seen by a health professional due to a 2nd eye infection and put on antibiotics. I again immediately reached out to the business. They again cancelled my appointment citing health code but this time I would not receive a credit of my original deposit toward a new appointment. They have been unwilling to refund me my money or apply it toward a new appointment. Their policy doesnt cover my situation but they keep referencing it.

Pretty and Pinked is NOT a BBB Accredited Business.

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