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Business Profile

Banquet Facilities

Southern Exposure Herb Farm

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Banquet Facilities.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/18/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Subject: Invalid Gift Card We, **** and I, contacted you by tel in Feb 2024 two months after your $75.00 gift card was issued to us Dec 20, 2023 (see atch 1) and you said you would send us a flyer with your schedule for 2024 which never came. You did not return our mid-May call to ************ and then you changed your number to unlisted. We then tried sending you a letter to your ******** road address, that didn't work either.We hope you realize that you owe us an explanation of why we, and our son *******, feel cheated out of the $75.00 gift card purchased at your encouragement. As we said in our last letter, we are well into our 80's (85 & 81) and we thought your business was a good suggestion to our son. We thought your business was on the up-and-up based on the article in the Battle Creek Enquirer by ******* *******.We tried to contact you right after Christmas last year to use the card but couldn't get to talk with anyone. You owe us an explanation why within 2 months the card couldn't be used. You must have known that you were not going to honor the card when you sold it to our son.

Southern Exposure Herb Farm is NOT a BBB Accredited Business.

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