Reviews

This profile includes reviews for Venture Out Resorts's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Venture Out Resorts

  PO Box 2280 Bay City, MI 48707-2280

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  Venture Out Resorts

  800 Washington Ave Ste 200 Bay City, MI 48708

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  Venture Out Resorts

  3939 County Rd 37 Huntsville, OH 43324

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  Venture Out Resorts

  14296 Cemetery Rd Wapakoneta, OH 45895

Review Details

• Review fromVINCE S

  Date: 12/22/2024

  1 star

  VINCE S

  Date: 12/22/2024

  The salesman was very affable but the numbers that I am reading in the contract are not the figures that the salesman wrote on the paper.I Feel like this was a high-pressure bait and switch.Everything needed to be decided THAT DAY.The figures that the salesman wrote are nowhere to be found.The salesman was so very likeable and seemed to offer a great deal for someone in my **************** was told that if I chose a ten year plan I could pay $6,970 up front and (695+209)=$904 per year maintenance fee that could rise at the federally published inflation rate. I would need to pay $4,000 if I wanted to continue at the end of the ten-year term.I was told that I would have preference of scheduling 120 days in advance because I was the in the premier of the three groups that he listed.The charge amount was much more than the salesman wrote on the brochure and the scheduling was only 60days in advance.

  Venture Out Resorts

  Date: 12/27/2024

  Thank you for giving us the opportunity to address this. Based on the details you've shared, we believe there may have been a misunderstanding regarding the terms and figures in your contract.We strive to ensure that all aspects of our membership agreements are clear and accurately represented, and we take any concerns like this very seriously. Our *************** Team will be reaching out to you directly to review your contract in depth and address any discrepancies or questions you may have.Our goal is to ensure that you have complete clarity and confidence in your membership. Please know we are here to help and are committed to resolving this matter to your satisfaction.Thank you again for bringing this to our attention, and we look forward to speaking with you soon.

• Review fromNancy M

  Date: 12/17/2024

  1 star

  Nancy M

  Date: 12/17/2024

  When we signed up, venture out had 2 campgrounds in ****. They closed one with the promise of purchasing more in ****. They purchased another but it is in IL, 6 hours away. We also can go to ******** Outdoor Adventure parks. We have just learned today they are putting 3 campgrounds there up for sale. They aren't living up to their commitment to their members.

  Venture Out Resorts

  Date: 12/19/2024

  *****, thank you for sharing your concerns. We value your feedback and take member satisfaction seriously.When Indian Lake Resort was sold, we communicated transparently that our next acquisition would focus on the Midwest region, without guaranteeing a specific location in ****. While the recently acquired resort in ******** is further than some members may prefer, it remains part of our commitment to providing additional camping opportunities in the Midwest.Regarding the sale of Outdoor Adventures campgrounds, we want to clarify that Outdoor Adventures is an affiliate of Venture Out Resorts. Their decisions about property sales or acquisitions are independent, and we do not have control over those changes.We understand your frustrations and would love the opportunity to discuss this further and explore ways we can address your concerns. Please reach out to our *************** Director at ********************************* or call us directly at **************.Thank you for being part of our community, and we appreciate the opportunity to continue serving your camping needs.

• Review fromSweet C

  Date: 11/22/2024

  1 star

  Sweet C

  Date: 11/22/2024

  Do not get sucked in by the shiny resort and sparkling videos. This felt too good to be true then and feels even worse now that we signed on the dotted line. We did sign and used their "free to try a weekend ". We have been years now with bills and relentless calls about wanting $7,500 close to $8,000. This doesn't seem right. You should lead by example and have some empathy and common sense. Obviously if we went every weekend and took advantage of, then yes, you wpuld want reimbursement. Thats not what happened. I will keep fighting until this is removed from our credit report, our mailbox, our phones, and our lives completely. We disagree that we owe this money. Either way calling so ruthlessy should be illegal.**Save the response I've heard enough from y'all. Thank you.

  Venture Out Resorts

  Date: 11/25/2024

  Thank you for sharing your concerns. We take all feedback seriously and strive to provide a positive experience for all of our members. However, we were unable to verify your identity or account details based on the information provided here.We want to address your concerns directly and work toward a resolution. Please reach out to us at ********************************* with your account information so we can better assist you. We value open communication and are here to help clarify any misunderstandings or concerns you may have.Thank you for giving us the opportunity to address this matter.

• Review fromKate P

  Date: 03/15/2024

  1 star

  Kate P

  Date: 03/15/2024

  We were told when we signed up that if we didnt want the package anymore they would sell it for us. After not using it and paying maintenance fees we decided we no longer wanted it. When we called, we spoke to many different people only to find out they wouldnt help us and there was no way out of it. We continued paying maintenance fees plus the package payment until it was expired. It cost us thousand, when we finally did use it (only once) we met with them and they tried to upsell us another package. We decided then that we would never go back. DO NOT fall for their lies and manipulation. When you bring them issues they try to persuade you into another package.

  Venture Out Resorts

  Date: 03/18/2024

  ****, we do see that ***** spoke to our ****** Services Team a year ago and they were able to assist you on how you and your family could make use of your membership before it expired. We also see they directed you to contact our Billing Team to discuss your concerns regarding your annual dues at that time. We see that your membership is now inactive, but we would be happy to go back over your contract with you. Please contact our team at ********************************* to discuss this further. Thank you.

• Review fromKara M

  Date: 01/09/2024

  1 star

  Kara M

  Date: 01/09/2024

  Constant telephone harassment, I have spoken to 3 employees and asked to be removed from the system. I still get phone calls. I have blocked every number they have called from but the phone bank has more. This has been going on OVER a YEAR!!!I have NEVER been a customer, I don't own an RV!!!! They will not leave me alone.

  Venture Out Resorts

  Date: 01/10/2024

  ****, we'd like to get this taken care of for you. We're unable to find you in our system with the information provided here and ask that you please reach out to our ****** Services Team at ************** so they can confirm your information and ensure you get removed from *********** list. Thank you.

• Review fromBecky W

  Date: 11/21/2023

  1 star

  Becky W

  Date: 11/21/2023

  I went for a lecture claiming I had won a prize. I was given misleading and false information and was told if I was not happy I could just stop paying and my membership would be discontinued. I have been lied to about this. I was given false information about opting out of membership with no strings attached. I am appalled at how they lie to and ******* people out of 10, 000 dollars and do not stick to what you were told. Misleading sales tactics and misinformation were thrown at me to be pressured into something that was also misleading. This is a complete scam and I would like to stop paying for something I will not use due to the misleading information. I feel cheated on especially since it has now put me into financial problems due to COVID. I am appalled at how this is being handled. I want to opt outas I was told I could do.

  Venture Out Resorts

  Date: 01/10/2024

  *****, we see you have previously spoken to our ****** Services Director regarding your contract. We have escalated this to our ****** Services Director and they will be reaching out to discuss it with you further. Thank you.

• Review fromSteve F

  Date: 07/13/2023

  1 star
  This place is no good, they trick you, they take your money, they tell you, you can get out of it when you try. They say sorry you signed a Crown tract cost you 3 times as much money. As what you thought, he were even gonna pay for the initial sign up fee. Talked about how much money it would save you in the long run. To go to motel hotels or any traveling. You do around the u s, ******. Or wherever, and it never saved me a dime, nothing bought a scam.