Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Hardware and Tools

Home Depot

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hardware and Tools.

Reviews

Customer Review Ratings

1.5/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAndrew M

    Date: 01/31/2025

    1 star
    Terrible customer service. They will accuse you of stealing then not apologize or offer to help load the heavier items. They also won't follow up with any complaints.
  • Review fromTrina M.

    Date: 03/17/2024

    2 stars
    This store gives the impression of NOT caring about handicapped customers who need a closer and wider parking spot, or need to use an electronic cart to get through the store. Today I stopped in for cleaner, the kind I want is the best price at HD, sadly they opted to put the SHED DISPLAYS RIGHT OVER TOP OF THE HANDICAP PARKING SPOTS!! The manager didn't think it was an issue , knew the company did that and DID NOT BOTHER TO CALL THEM TO MOVE IT! They have PLENTY OF SPACES for PROs to park and those who come in with trailers for LARGE item orders. But NOT handicapped spaces. NOR do they care to have more than 3 electronic carts for those of us to use. I have contacted the store before about this and still nothing has changed. I think the **** attitude of the managers is what is the worst

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.