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Business Profile

Colleges and Universities

Andrews University

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:01/11/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Just so the Student Life knows my PCP I recently studied her ***** notes *********************** MD because I have always dormant Non-Hogskins lymphoma it was something when my family wanted to just call it a problem maybe you understand that feeling she told me because it required accepting two scars from the removal of one basketball lymph size under my left armpit and the other literally right in my back side right, in each page of vision t notes pertaining to a date she explains To this day borrow files copied from *********** and without change or fail it is written each page Im prescribing Adderall XR due that ******************* **** has sever fatigue feature associated with her autoimmune disorder. She also has fibromyalgia or Narcolepsy. And it wasnt ever in fact I didnt try hard enough. Thank you for my years with schooling. It is thought by a few us I my while theres a lawsuit on to sue ******* for it I might have the issue back in forms of lymph swelling. But in anyway thank you

    Business Response

    Date: 01/22/2024

    The complaint submitted does not seem to pertain to any valid issues regarding Andrews University or how it conducts its business. Instead, the complaint is related to medical services, which is not within the scope of Andrews University, as we do not manage any medical facilities.

    Concerning the individuals mentioned: ******************* **** was a student at Andrews University, but her association with the university ceased on April 30, 2009 (i.e., last day of enrollment). Since her enrollment ended, she has neither been employed by nor attended the university. Specifically, she has never been part of the university's farm operations.

    Regarding *********************************, he was indeed an agriculture professor at the university, but he retired on July 1, 2013.

    Therefore, Andrews University has no involvement or information regarding the issues raised in this complaint.

    Customer Answer

    Date: 01/23/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***** ****

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