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Business Profile

Payment Processing Services

Spartan Payment Systems

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/11/2025

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dear Sparta Payments,I am writing to you regarding an issue that occurred around February 3, 2025. My 81-year-old mother, who is in the early stages of Dementia, was contacted by your company. During this interaction, she became confused and mistakenly accepted a verbal contract for auto service protection. She neither requires or was seeking this service.On the same day, her checking account was ACH debited for $137.67. The only reference on her checking account is Sparta ********************************************* PPD ID: *********** her declining medical condition and the inadvertent agreement, I kindly request the following:1. Immediate cancellation of the aforementioned contract(s).2. Removal of my mother's contact information from your call list and mailing list to prevent any future misunderstandings.3. A full refund of the payments received for these contract(s).Your prompt attention to this matter is highly appreciated. Please confirm the cancellation and refund at your earliest convenience.Thank you for your understanding and cooperation.

Spartan Payment Systems is NOT a BBB Accredited Business.

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