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Business Profile

Car Sound Systems

Classic Instruments

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Paul R

    Date: 06/09/2023

    Overall I give the company an ok rating for customer service, but a very poor rating on product. I've had a few issues with the direct fit gauges for my C2 corvette that has cost me over 700.00 dollars to fix. My installer being has had to contact their techs a few timed to figure out issues with these gauges which one was an assembly issue and the other a bad gauge. They techs were helpful and worked with my installer when he called until they figured out the issues which I appreciated, my issue is the cost I have to absorb due to the manufacture Q/A not finding these issues prior to selling. I called to gat some reimbursement, for additional labor cost, but was denied anything. I understand things happen, but if you have a mission statement about quality then I believe there should be something in place that the customer will feel confident about buying your product. I think the gauges will look great, but my concern going forward is if they'll fail in the near future. Disappointed...

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